GOOD TO KNOW

Privacy Policy

Raccoon Cub Studio ("we," "us," or "our") operates the website raccooncub.studio (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Who we are
Raccoon Cub Studio
1200 Brickell Ave, Miami, FL 33131, USA
Email: hello@raccooncub.com
What we collect
We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.
Information you provide. When you contact us through our contact form, book a call, or send us an email, we collect the information you choose to share, such as your name, email address, company name, and the contents of your message.
Information collected automatically. When you visit the Site, certain technical data is recorded by our hosting and analytics tools, such as your approximate location (country or region), browser type, device type, referring website, and the pages you view. We use privacy-focused, cookie-free analytics, which means we do not track you across other websites and do not build advertising profiles.
How we use your information
We use the information we collect to respond to your inquiries and communicate with you about your project, to prepare and send proposals, to operate and improve the Site, and to comply with legal obligations. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Cookies and tracking
The Site uses cookie-free analytics and does not set advertising or tracking cookies. If we embed third-party tools in the future (for example, a scheduling tool such as Cal.com for booking calls), those tools may process limited data necessary to provide their function. Any such tools are listed in the section below.
Third-party services
We rely on a small number of third-party providers to run the Site and our business. These may include:
Website hosting and analytics (Framer), scheduling for discovery calls (Cal.com), and email communication. Each of these providers processes data only as needed to provide its service and under its own privacy terms.
Data retention
We keep the information you send us for as long as needed to respond to your inquiry and, where a working relationship begins, for as long as necessary to deliver our services and meet legal and accounting requirements. You may request deletion of your information at any time using the contact details above.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of any non-essential communications at any time. To make a request, email us at hello@raccooncub.com. We will respond within a reasonable timeframe.
If you are a California resident, you have the right to know what personal information we collect and to request its deletion, and we will not discriminate against you for exercising those rights.
Children's privacy
The Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Raccoon Cub Studio
Email: hello@raccooncub.com